REFUND POLICY
General
At All Things Bottled, we take pride in the quality of our handcrafted jams and preserves. Your satisfaction is important to us, and we are committed to ensuring that you receive your order in perfect condition.
Refund Policy
Due to the perishable nature of our products, we unfortunately do not accept returns. However, if your order arrives damaged, incorrect, or if you are not satisfied with your purchase, please contact us within 7 days of receiving your parcel.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please email us at allthingsbottled@gmail.com or Whatsapp us at 079-210-5847 with: Your order number A description of the issue Clear photos of the product and packaging We will review your request and offer a suitable resolution, which may include a replacement or a full refund.
Cancellations
Orders may be cancelled within 12 hours of purchase, provided they have not yet been processed or shipped. Once your order is in progress, we are unable to cancel it.
Contact Us
For any queries or concerns, please contact us at: 📧 allthingsbottled@gmail.com 📞 079-210-5847 Thank you for supporting our small business!